Computer restarts automatically with TI 8

[Bill U]

Perhaps others will find this to be useful information.
A few months ago I had a problem in that my computer would suddenly reboot spontaneously. Sometimes while I was using it and sometimes in the middle of the night. In the process of switching back and forth between v. 8 & 9, I've discovered that the later versions of TI 8 were the problem. I'm now using TI 8 build 763 which works fine. When I use either build 796 or 937, I have the problem with the computer suddenly rebooting.
FYI I've got an AMD 2800+ running WinXP Pro, 512 RAM.

[Acronis Support]

Hello Bill U,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please accept my apologies for the delay with the response.

Sharing your experience is very much appreciated.

We would like to investigate this particular problem with your assistance, if you have time for this of course.

Please install build 937 of Acronis True Image 9.0 once again and then do the following:

- Open Computer properties either by right clicking on My Computer icon and choosing Properties or by opening System properties in Control Panel;

- Go to Advanced tab;

- Press Startup and Recover Settings button;

- Choose Small memory dump in Write debugging information box;

- Close all the dialog windows by clicking OK buttons;

- Reproduce the system crash (sudden reboot);

- Collect the mini-dumps created.

Please also create Acronis Report and Windows System Information as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317).

Please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Alexey Popov