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wolf_xl
December 9th, 2005, 08:59 AM
Hi, I need help. I've forgotton the password which I set to protect NOD32 settings, I've tried every combination of password I could think of but I just cant remember. My licence has just been renewed but I cant get into NOD32 to put in the new user name and password.

I've tried to uninstall NOD32 but I cant do that either without the password. The last resort resort I guess would be to reformat my machine. Any ideas?

zashita
December 9th, 2005, 10:09 AM
hi wolf_xl,

look at there, you will find the way to solve your problem I think.
http://www.eset.com/support/ans/5h_2.htm

wolf_xl
December 9th, 2005, 10:40 AM
thanks for the link Zashita just what I need. Hopefully they'll send the unlock code by tonight :)

zashita
December 9th, 2005, 11:09 AM
My pleasure wolf_xl :)
It is good to see I can be usefull sometimes ;D ;D

Marcos
December 9th, 2005, 11:19 AM
If you sent it to support[at]eset.us you should get a response shortly.

wolf_xl
December 9th, 2005, 11:33 AM
wow that was a really good response time! All is working now :)

Well done Eset, can't argue about your customer support ;D