crofttk
December 8th, 2005, 02:25 PM
Wow, I was pulling my hair out over this !
Even though I had participated in beta testing of ADD 10 and it had worked flawlessly, for some reason I can't understand, ADD 10 stopped detecting my two external USB drives.
I tried shutting the drives off, uninstalling them (in all of their instances, also hidden) from the device manager, then rebooting, then turning the USB drives on to re-detect and none of it fixed my problem. I even downloaded and installed the latest SnapAPI drivers (http://download.acronis.com/support/SnapAPI_l_s_e.exe) -- no dice.
THEN, after "getting intimate" with the forum search function, I found THIS thread: http://www.wilderssecurity.com/showthread.php?t=93596
I did part of what Alexey Popov suggested to llesau in post #6, i.e.:-{ Quote: "...
- Go to Start->Run and issue the "regedit" command;
- Find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\STORAGE\Volume in WIndows registry and grant the current user with Full Control in Permissions;
- Delete all sub-keys;
- Reboot the computer to let Windows find new devices (volumes);
- Reboot the computer to complete the workaround.
..." }-VOILA !
ADD 10 is now detecting all drives, including my external USBs perfectly !
I'm no expert and I know no more now than I did earlier what the root cause of my problem was. HOWEVER, I post this here because it was posted in the "Acronis True Image Product Line" sub-forum and thought this potential solution/workaround should be more readily visible to ADD users.
I hope this is helpful for someone.8)
P.S. I did this while running Windows XP SP2 as an operating system. Not sure how backwardly applicable this is.
Even though I had participated in beta testing of ADD 10 and it had worked flawlessly, for some reason I can't understand, ADD 10 stopped detecting my two external USB drives.
I tried shutting the drives off, uninstalling them (in all of their instances, also hidden) from the device manager, then rebooting, then turning the USB drives on to re-detect and none of it fixed my problem. I even downloaded and installed the latest SnapAPI drivers (http://download.acronis.com/support/SnapAPI_l_s_e.exe) -- no dice.
THEN, after "getting intimate" with the forum search function, I found THIS thread: http://www.wilderssecurity.com/showthread.php?t=93596
I did part of what Alexey Popov suggested to llesau in post #6, i.e.:-{ Quote: "...
- Go to Start->Run and issue the "regedit" command;
- Find HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\STORAGE\Volume in WIndows registry and grant the current user with Full Control in Permissions;
- Delete all sub-keys;
- Reboot the computer to let Windows find new devices (volumes);
- Reboot the computer to complete the workaround.
..." }-VOILA !
ADD 10 is now detecting all drives, including my external USBs perfectly !
I'm no expert and I know no more now than I did earlier what the root cause of my problem was. HOWEVER, I post this here because it was posted in the "Acronis True Image Product Line" sub-forum and thought this potential solution/workaround should be more readily visible to ADD users.
I hope this is helpful for someone.8)
P.S. I did this while running Windows XP SP2 as an operating system. Not sure how backwardly applicable this is.