To: rharris270

[Dale Ashby]

To fharris270,

Thank you, thank you for the specific citation of the information I needed.

Strangely enough I bought True Image 8 as a download and at the time they did not have a

True Image 8 manual ready yet or something like that. So when I would click on the Help Tab

of True Image 8, I would get no .pdf file, no any thing. So after your message I went to Acronis to look for

the User’s Guide. I put it in the Acronis\TrueImage folder but it is still not recognized by the Help Tab.

It says the User’s Guide is not associated with a .pdf program, please install one. I have Adobe Reader 7

installed. So I have put a short-cut icon of the .pdf file on my desktop and can launch it from there.

I now have access to the material you cite and of course it is pretty self-explanatory.



Does any one know how I can get the Help Tab to recognize the .pdf?


I do like one big C: partition hard drives but I do not like to rely on “Secure Zone” stuff.


As far as the “rambling”, I mention its purpose at the beginning of this post, dated 11-28-05.

Thanks again.

Sincerely,

Dale

[Acronis Support]

Hello Dale Ashby,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please accept my apologies for the delay with the response.

-{ Quote: "...Does any one know how I can get the Help Tab to recognize the .pdf?..." }-

Please make sure that you use the latest build (937) of Acronis True Image 9.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

Please let me know if the problem still persists with the latest build (937) of Acronis True Image 8.0.

Thank you.
--
Alexey Popov