Failed to log on to network path warning...

[btimms]

When I try to back up my D: drive TI just hangs as if its starting but does nothing. When I check the logs I see "Failed to log on to network path "D:|", with username "". Details:[Error opening the file. (0x40007)

How do I get around this - and what is my username?

[rpud_acro]

Try with the UNC name of the share (\\myserver\myshare) The backuo service runs as Local System and does not have access to network drives mapped under the user's credentials.

[btimms]

Thanks - I ended up uninstalling and cleaning all occurances of Acronis out of the registry and it appears to be doing ok now. I think it just got mixed up because the trial version was originally installed on C and the purchased one on E - I reinstalled on C. I think the problem is that the uninstall leaves stuff all over the registry that is not deleted on an uninstall.