Unable to register my new V9.0

[ejhiii]

I purchased a copy of V 9.0 from Amazon (TigerDirect). I am unable to register my copy because I get a message that my copy is a previously registered copy!!! Any idea how to correct this problem?

I also was running the trial version before I purchased this copy. After the install I still get the message that I am running the trial version.

Thanks for any help, Ed

[Acronis Support]

Hello ejhiii,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please send me PM with your serial number and the confirmation of the purchase (e-mail, order). To send PM please click on the "Acronis Support" in the head of any of my replies and choose "Send a private message to Acronis Support" item.

Thank you.
--
Irina Shirokova