Error writing file solution

[collisba]

This one has been a thorn in my side for some time, even with new servers, with or without teamed nics in my domain environment.. didn't matter which ver of TI Enterprise I used. I would start a backup, see the file grow to between 1-3 megs on the backup server, then it would throw the error writing file error.

Switch ports were all set to 100/Full, but 1 of the 4 nics on the team was set to auto. Non-teamed nics were either set to 100/auto or just auto. Once I set all nics to 100/Full, it started working. I don't understand why running in auto would cause the problem, but apparently TI has an issue with the negotiation or windowing associated... At least now it is working.

Brian

[Acronis Support]

Hello collisba,

Thank you for choosing Acronis Remote Server Backup Software (http://www.acronis.com/enterprise/products/ATIESWin/).

Please accept my apologies for the delay with the response.

Sharing your experience is very much appreciated.

Actually, we have not heard about such problems of Acronis True Image 8.0 Enterprise Server for Windows before and so we would like to investigate this one with your assistance (if you have time for this of course).

First of all, please make sure that you use the latest build (1206) of Acronis True Image 8.0 Enterprise Server for Windows which is available at: http://www.acronis.com/enterprise/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/enterprise/my/
then log in and use your serial number to register your software.

If the problem still persists with the latest build (1206) of Acronis True Image 8.0 Enterprise Server for Windows then we would like you to create a special log file which I'm afraid I can not request from you via forum for the specific reason.

Please submit a request for technical support (http://www.acronis.com/enterprise/my/support/) containing the detailed description of the problem along with the information about your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) and the link to this thread. One of our support engineers will certainly provide you with the further instructions.

Thank you.
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Alexey Popov