Nod32 splash screen doesn't show at startup

[acuariano]

hi i'm new to this antivirus..but it works well,,everything was ok untill yesterday,,everytimei turn my pc on i used to see the Nod32 splash screen ,,now i don't see..and also i don't find it at the startup tab at msconfig..anything wrong with it?
i was running also before trojan removerbut my subscription expire,so i unistall the program...i also have his problem with my firewall[zonealarm] but i could fix this,,in zonealarm there is an option to enable firewall at startup
i have winxp sp2...i run NOD32.no problems found..
so please if somebody can explain me what to do in this situation
thanks in advance
note: i e-mail nod32 tech support,,last night,,but i haven't got a responce yet

[Capp]

Hey acuariano, Welcome to Wilders!

Try this to start with...

Open up the NOD32 Control Panel
Go to NOD32 System Tools | System Setup

Look at this screenshot:

[acuariano]

i tried but it doesn't work..also that selection is "do not display nod32 spash screen at startup" what i need is to allow this splash screen at startup..also i don't see at startup tab in msconfig ..
any other idea,,

[Capp]

The splash screen shows up when NOD32 loads, it is not a separate program.

I was using the screenshot above to show you where to "uncheck" the box.

Do you see the NOD32 icon in your system tray?

[acuariano]

no i don't see the nod32 at the system tray

[acuariano]

also i just run registry mechanic and i have this
quarantine directory
c:\program files\eset infected
i proceed to fix this,,but for nothing still no NOD32 shows at startup
SHOULD I UNINSTALL AND REINSTALL NOD32?

[acuariano]

note: still no response from NOD32 TECH SUPPORT

[Capp]

First, lets try something here. You do have a non-expired, Paid version correct?

next,

Go to Start | Programs | Eset | NOD32 Control Center

This will launch the main NOD32 program where you can configure everything else. Do you have IMON and AMON active and running? When it loads, you should also see the NOD32 green/white logo in the system tray next to the clock.

next,

Go to your task manager (either with ctrl + alt + del or ctrl + shift + esc) and make sure the NOD32 kernal is running. If not, then something has changed on your system and it is not starting up with Windows.

[acuariano]

yes i have a paid version.i check task manager and i have nod32 running,,but there must be a reason why it doesn't load at the startup

[Blackspear]

Please download a FRESH copy of Nod32 from www.nod32.com

Uninstall your current version.

REBOOT your Computer.

Remove the Eset Folder from C Drive> Program Files.

Install the FRESH copy of Nod32 that you downloaded above with TYPICAL (DEFAULT) installation.

Let us know how you go…

Cheers ;D

[acuariano]

thanks i'll give it a try

[acuariano]

ok i just finished reinstalling nod32,everything is back to normal...hope it doesn't fail again...................THANKS FOR YOUR HELP

[Triple Helix]

{QUOTE-> also i just run registry mechanic and i have this
quarantine directory
c:\program files\eset infected
i proceed to fix this,,but for nothing still no NOD32 shows at startup
SHOULD I UNINSTALL AND REINSTALL NOD32? <-QUOTE}

Hi there!! You always have to watch when you use Registry Cleaners most times they remove things that you need, maybe in this case?

Cheers,

[The Hammer]

{QUOTE-> Hi there!! You always have to watch when you use Registry Cleaners most times they remove things that you need, maybe in this case!!

Cheers, <-QUOTE}Sounds like trojan remover might have been the source of his problem.

[Blackspear]

{QUOTE-> ok i just finished reinstalling nod32,everything is back to normal...hope it doesn't fail again...................THANKS FOR YOUR HELP <-QUOTE}Good to see, and our pleasure.

Cheers ;D