Is server u7.eset still offline?

[jayt]

Have update set to automatic. Does it only attempt to connect to server u.7.eset?

Time Module Event User
10/31/2005 12:36:35 PM Update Error connecting to server u7.eset.com.
10/31/2005 6:09:45 AM Update Error connecting to server u7.eset.com.
10/30/2005 23:09:45 PM Update Error connecting to server u7.eset.com.
10/30/2005 16:09:45 PM Update Error connecting to server u7.eset.com.
10/30/2005 10:09:45 AM Update Error connecting to server u7.eset.com.
10/30/2005 9:09:45 AM Update Error connecting to server u7.eset.com.
10/30/2005 3:09:45 AM Update Error connecting to server u7.eset.com.
10/30/2005 2:09:45 AM Update Error connecting to server u7.eset.com.
10/29/2005 20:09:45 PM Update Error connecting to server u7.eset.com.
10/29/2005 19:09:45 PM Update Error connecting to server u7.eset.com.
10/29/2005 13:09:45 PM Update Error connecting to server u7.eset.com.
10/29/2005 12:09:45 PM Update Error connecting to server u7.eset.com.
10/29/2005 6:09:45 AM Update Error connecting to server u7.eset.com.
10/28/2005 23:09:45 PM Update Error connecting to server u7.eset.com.

[Brian N]

I think it's random if it connects to u7 or u3 etc.
And it's still offline yeah.

If you want you can check the status on all the servers here (http://ip2.users.whitehat.dk/server_status.php). Easier than pinging them yourself :)

[jayt]

Thanks Brian N. I appreciate the link.

[JimmyD]

{QUOTE-> Have update set to automatic. Does it only attempt to connect to server u.7.eset? <-QUOTE}

According to this: http://ip2.users.whitehat.dk/server_status.php

Server u7.eset.com has been offline for days, at least whenever I check it. When I check my error logs, it says error connecting to u7. I have it set up to automatically check for updates & choose server automatically, I thought it was supposed to scroll through the servers until it found one that works? For some reason, it always seems to check u7 (which is always down) and not check any of the others.

[Benvan45]

{QUOTE-> According to this: http://ip2.users.whitehat.dk/server_status.php

Server u7.eset.com has been offline for days, at least whenever I check it. When I check my error logs, it says error connecting to u7. I have it set up to automatically check for updates & choose server automatically, I thought it was supposed to scroll through the servers until it found one that works? For some reason, it always seems to check u7 (which is always down) and not check any of the others. <-QUOTE}

Same problem here and I wonder if it is possible to exclude the u7 server from the list of servers, in order to get rid of the error messages.

;) Putin

[Egg beta]

After reading this thread I find it strange that I've been getting no error messages at all, despite the frequent attempts that NOD32 makes at trying to connect to u7.

:-\

[Benvan45]

{QUOTE-> After reading this thread I find it strange that I've been getting no error messages at all, despite the frequent attempts that NOD32 makes at trying to connect to u7.

:-\ <-QUOTE}

The error messages appear in the system log screen on the right hand side:

Tijd Module Taak Gebruiker
3-11-2005 15:13:27 Update Fout bij verbinding maken met server u7.eset.com.

This happens to be in Dutch, but it should look the same! The line starts with a red exclamation mark.

If this does not appear in your screen, there must be some configuration difference maybe.

;) Putin

[Egg beta]

Thanks for the reply, putin. I assume you're referring to the event log, but yeah I knew about that. No error messages listed except for a couple last night when my connection went down whilst I was in mid-update.

02/11/05 21:10:14 Update Error connecting to server 82.165.237.14.
02/11/05 21:08:49 Update Update attempt failed (Download interrupted.)

[Egg beta]

Oh wow! I tell a lie. I got one.

27/10/05 11:33:07 Update Error connecting to server u7.eset.com.

:D

[Benvan45]

{QUOTE-> Thanks for the reply, putin. I assume you're referring to the event log, but yeah I knew about that. No error messages listed except for a couple last night when my connection went down whilst I was in mid-update.

02/11/05 21:10:14 Update Error connecting to server 82.165.237.14.
02/11/05 21:08:49 Update Update attempt failed (Download interrupted.) <-QUOTE}

That's the one.......and I still wonder if u7 can't be excluded from the server list. Does anyone know how to deal with that?

Putin

[JimmyD]

{QUOTE-> That's the one.......and I still wonder if u7 can't be excluded from the server list. Does anyone know how to deal with that?
<-QUOTE}

Good question. Another question is why they can't seem to fix u7? It's constantly down. Fix it or get rid of it.

[The Hammer]

{QUOTE-> According to this: http://ip2.users.whitehat.dk/server_status.php

Server u7.eset.com has been offline for days, at least whenever I check it. When I check my error logs, it says error connecting to u7. I have it set up to automatically check for updates & choose server automatically, I thought it was supposed to scroll through the servers until it found one that works? For some reason, it always seems to check u7 (which is always down) and not check any of the others. <-QUOTE}It checks the others. The server is listed in the event log only when there is an error. If the others weren't checked that would mean you haven't had any virus updates since u7 was taken off line for maintenance.

[Benvan45]

{QUOTE-> It checks the others. The server is listed in the event log only when there is an error. If the others wern't checked that would mean you haven't had any virus updates since it was taken off line for maintaince. <-QUOTE}

Is there a way to disable or delete U7 from the server list, so we don't get these error messages all the time?

;) Putin

[The Hammer]

{QUOTE-> Is there a way to disable or delete U7 from the server list, so we don't get these error messages all the time?

;) Putin <-QUOTE}I personally would not do it even if I knew how, which I don't. As I don't look at the event log all that much. But even if I did check it frequently I would view it as no big deal, besides it can't be much longer surely.;D

[JimmyD]

{QUOTE-> It checks the others. The server is listed in the event log only when there is an error. If the others weren't checked that would mean you haven't had any virus updates since u7 was taken off line for maintenance. <-QUOTE}

Well then, it must check server u7 first, otherwise there would be no reason to check it. U7 is the 5th one in the list. I thought it would start out with the first one in the list an go from there. It doesn't appear to be random either because of the frequency of the u7 errors.

[Benvan45]

{QUOTE-> Well then, it must check server u7 first, otherwise there would be no reason to check it. U7 is the 5th one in the list. I thought it would start out with the first one in the list an go from there. It doesn't appear to be random either because of the frequency of the u7 errors. <-QUOTE}

When you push the update button manually, U7 appears as the first server and gives an error message, as it is off-line.

Is nobody out here able to tell me how to temporarily disable U7 server? Or temporarily delete U7 server from the list? I'm not reading these error messages all day, but if you can avoid such logging, I would appreciate that.
I have mailed the Dutch Support, but as usual.......no reply!

;) Putin

[Benvan45]

Just received a reply from support and they suggested to look in de register for: u7.eset.com and there you can delete this key:

defaultserver4 http://u7.eset.com/nod_upd/

Beware !!!!!! Only do this when you know what you are doing, it's risky to tamper with the registry. Make sure to make a backup of the register, before doing this!!!!

Whenever the server is online again, just add this key again. It just stops the error messages for now!

;) Putin

[Marcos]

Do not intervene in registry settings, or you might mess it up to such an extent that further updates won't be downloaded.

[Benvan45]

{QUOTE-> Do not intervene in registry settings, or you might mess it up to such an extent that further updates won't be downloaded. <-QUOTE}

Ok, but is there another way to exclude server U7 from checking and not getting error messages?

;) Putin

[Marcos]

What version are you running? Because u7 doesn't show up in my server list.

[Brian N]

{QUOTE-> What version are you running? Because u7 doesn't show up in my server list. <-QUOTE}
It has been magically removed by the latest update I see [1.1276].
It's all good though, no more errors from that one :)

[snowbound]

Well i just went through a minor bit of hell...

Just renewed my license, tried to update and after going through half the servers(failed or interrupted downloads) finally was able to complete it(u3.eset.com)....

A good half an hour trying to get those 4mbs...



snowbound

[Benvan45]

{QUOTE-> What version are you running? Because u7 doesn't show up in my server list. <-QUOTE}

Version 2.50.45 Dutch and it just updated to 1.1276 and u7 is no longer on the server list.....!!!!!!
Someone did some magic indeed!
All fixed, all happy .....;D

;) Putin

[billaku]

{QUOTE-> Version 2.50.45 Dutch and it just updated to 1.1276 and u7 is no longer on the server list.....!!!!!!
Someone did some magic indeed!
All fixed, all happy .....;D

;) Putin <-QUOTE}Magic --- OR --- applied some Logic?

Logical to remove, as other's requested, suggested, if non-functiong, until functioning again.

Updates *very* much more 'snappy' now.

Much thanks Eset!

[The Hammer]

When will u7 server be back on line?

[JimmyD]

{QUOTE-> When will u7 server be back on line? <-QUOTE}

Who needs it? Things are running smoothly without it, leave it unplugged.

[The Hammer]

{QUOTE-> Who needs it? Things are running smoothly without it, leave it unplugged. <-QUOTE}It was taken off because it need fixing. If they get it working you can't have too many servers, but you can have too few.

[webyourbusiness]

{QUOTE-> According to this: http://ip2.users.whitehat.dk/server_status.php

Server u7.eset.com has been offline for days <-QUOTE}

It was taken out of the checks - but I noticed a problem with the server status check (or perhaps just the way it's worded)...

{QUOTE-> 5 of 5 servers successfully responded to our ping requests.
u1a.eset.com: OK
u3.eset.com: OK
u4.eset.com: OK
82.165.250.33: OK
82.165.237.14: OK
<-QUOTE}

It says "responded to our ping requests" - well just because the server is UP - doesn't mean it's responding to requests on the port used for nod32 updates... just be a little wary until Brian_N confirms they're checking that the NOD32 update service is running - not just a network ping...

[Brian N]

It's actually a socket connection on port 80 which I'm sure NOD is using too when it checks the update.ver file.
I thought the word 'ping' would make it more understandable, guess I'll have to change that :)

[webyourbusiness]

Thanks for the clarification Brian_N - I figured you would have that handled, but the use of the word ping wasn't 100% indicative of that...

[Brian N]

Point taken, I need to improve my english language skills :P

[Brian N]

They just put it back online a few updates ago it seems (u7). Bye bye.

[webyourbusiness]

and u1a.eset.com went bye-bye...

[Brian N]

But got replaced by u2 :)

[webyourbusiness]

I noticed u2 online a while back - but today I've seen some outages on u6...

[Brian N]

I'm also wondering why it connects to u12 sometimes.. It's not even on the serverlist.. hmm

[Marcos]

u12 is a ThreatSense server for collecting samples detected by AH

[Brian N]

{QUOTE-> u12 is a ThreatSense server for collecting samples detected by AH <-QUOTE}
Well that pretty much explains it :) Thanks.

[Brian N]

Hmm.. So whats up with 82.165.237.14 refusing connections?
Usually NOD will display a connection error after 10-20 seconds, but now it does it immediately because it's refused.

Just wondering why, thats all :)

[Marcos]

As far as I remember, u6 is mostly for trial users and cracked version users update from it as well. If it's overloaded, paying users will get updates from other servers.

[Brian N]

It's still refusing any connection BTW.

[webyourbusiness]

I see u6 as down from here too...

[Brian N]

{QUOTE-> I see u6 as down from here too... <-QUOTE}
u6? hmmm ...
Your not checking that from the standard version are you?

[webyourbusiness]

I'm using a mirror locally - but I'd need to check - last time I looked, u6.eset.com (82.165.237.14) was listed in the servers on our admin version which runs the mirror - it's also listed in the servers YOU check on your website, and we also check it using ours:

http://status.nod32usa.com/

I just checked the list of servers in my machine here, and 82.165.237.14 is not listed, but I *KNOW* I saw it on ONE of my desktop machines at work yesterday.

[Brian N]

Damn, there's like 20 people already [make that 120'ish] checked the server and it's just refusing each and every one - Even in NOD itself.

[Brian N]

{QUOTE->
http://status.nod32usa.com/ <-QUOTE}
Cool, finally made your own ;) :thumb:

[webyourbusiness]

yep - same script as: http://status.webyourbusiness.com/ - different config file... I found an ancient php script and hacked it into something useful...

[Brian N]

hehe, I know all about that :)

[Brian N]

82.165.237.14 is still messed up..