No email alerts or log file

[bdixon]

I am using True Image 8 Server for Windows build 937 running on 2003 server SP1 build 3790. I've configured the email alert option, which works when you click the "test" button, but doesn't send an email when an image task is completed. There are also no entries in the Acronis log file. Is there a fix for this?

[Acronis Support]

Hello bdixon,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please create a screen shot of your notification settings and send it to us? Please contact us from our web-site: http://www.acronis.com/homecomputing/my/support/, please don't forget to send the link to this thread along with the screen shot. This would allow us to investigate the problem and help you with the solution.

Thank you.
--
Irina Shirokova