Trouble Excluding Amon Scanning of File

[Sonic]

I have just upgraded to Version 2. Looks great so far.

Two questions:

1) I want to exclude SMC.EXE (Sygate Personal Firewall) from being scanned by AMON. I have entered the path\filename as an excluded file, but AMON continues to scan. Any suggestions?

2) I seemed have lost the ability to initiate a file scan by right clicking. I notice that this question was asked by someone else, so I will check for a response to that question.

Very happy so far with V2.


Thanks Eset!

[Phil]

Just auto-updated to latest version. AMON also refuses to recogise my exclusion list. Fix it, guys. :)

NOD32 Antivirus System information
Virus signature database version:***1.436 (20030612)
Dated:***Thursday, June 12, 2003
Virus signature database build:***3727

Information on other scanner support parts
Extended heuristic module version:***1.01
Extended heuristic module build:***1048866423
Archive support module version:***1.001 (20030526)
Archive support module build version:***1032

Information on installed components
NOD32 For Windows NT/2000/XP - base
Version:***2.000.2
NOD32 For Windows NT/2000/XP - Internet support
Version:***2.000.2
NOD32 for Windows NT/2000/XP - standard component
Version:***2.000.2

Operating system information
Platform:***Windows XP
Version:***5.1.2600 Service Pack 1
Version of common control components:***5.82.2800
RAM:***512 MB

Phil

[marti]

Hmmm. I recall having the same problem with the betas. I wrongly assumed that it was fixed. It's not fixed and NOD still ignores my one and only exclusion.

(I had totaly forgotten about this problem, as I have learned to turn AMON off when I needed to use that program.)

[Phil]

forgot to mention.....

I also tried excluding an entire directory that contains the primary file I need excluded. That didn't work either. So, it ignores file AND directory in exclusions. This was working in the last beta but has gone goofy in the release. I am not having problems with the right-click scan like the OP.

Phil

[marti]

{QUOTE-> quoting: Phil link=board=39;threadid=10222;start=0#msg66342 date=1055482262]
forgot to mention.....

I also tried excluding an entire directory that contains the primary file I need excluded. That didn't work either. So, it ignores file AND directory in exclusions. This was working in the last beta but has gone goofy in the release. I am not having problems with the right-click scan like the OP.

Phil
<-QUOTE}
Phil,

I tried to exclude a directory also. Right-click is also working just fine here.

[Phil]

{QUOTE-> quoting: marti link=board=39;threadid=10222;start=0#msg66343 date=1055482590]

Phil,

I tried to exclude a directory also. Right-click is also working just fine here.
<-QUOTE}

Thanks, Marti. I'm glad to see it's not only me having a problem for a change. Erm-- I don't mean I'm glad you're having a problem, I mean -- aw, heck -- you know what I mean. ;D

Phil

[marti]

Phil,

How about "it's nice to get confirmation about a program bug." :D :D :D

[Phil]

{QUOTE-> quoting: marti link=board=39;threadid=10222;start=0#msg66345 date=1055483581]
Phil,

How about "it's nice to get confirmation about a program bug." :D :D :D
<-QUOTE}

Yeah -- that's what I *really* said. My fingers just didn't write it that way. ;)

Phil

[tosbsas]

you are right

right click scan works fine here
Exclusion list will not, did before in beta 5

I am using administrator version

NOD32 Antivirus System information
Virus signature database version:***1.436 (20030612)
Dated:***Donnerstag, 12. Juni 2003
Virus signature database build:***3727

Information on other scanner support parts
Extended heuristic module version:***1.002 (20030606)
Extended heuristic module build:***1030
Archive support module version:***1.001 (20030526)
Archive support module build version:***1032

Information on installed components
NOD32 For Windows NT/2000/XP - Administrative tools
Version:***2.000.2
NOD32 For Windows NT/2000/XP - base
Version:***2.000.2
NOD32 For Windows NT/2000/XP - Internet support
Version:***2.000.2
NOD32 for Windows NT/2000/XP - standard component
Version:***2.000.2

Operating system information
Platform:***Windows 2000
Version:***5.0.2195 Service Pack 3
Version of common control components:***5.81.4916
RAM:***160 MB
Processor:***x86 Family 6 Model 5 Stepping 0 (233 MHz)


Ruben

[Fernand Jonker]

Hello all.

I am having the same problem under Windows XP SP1 with the new NOD32 v2 final release.

The funny thing is that it WAS working under Beta 5. I exclude my email program (Eudora) from AMON otherwise it runs a lot slower. (Yes it does scan the mailboxes javascript:replaceText(' ;)') )

Seems to be a bug.

[worldcitizen]

I've got the same problem here. Noticed it when I put a couple of programs in exclude but made no difference. It worked in beta 5. Hope they're aware of this. Once fixed this new version will ROCK!!

Dave.

[jan]

Hi all,

>1) I want to exclude SMC.EXE (Sygate Personal Firewall) from being >scanned by AMON. I have entered the path\filename as an excluded >file, but AMON continues to scan. Any suggestions?

Really, the exclude feature is not functioning in v2. We will have to fix this.

I'd appreciate if you (the people around here) can write a list of program name/s for which the Exclude feature was needed and why it was needed.

Thanks, :)

jan

[marti]

I'm running Win98SE and Trojan Hunter Live Update slows down and hangs if AMON is running. Therefore, I want to exclude the complete Trojan Hunter directory.

[tosbsas]

I have excluded:

Boclean
Trojan Hunter
Power Tools
Spybot
L'n'S
SpamPal
Regrun

Please get thi sfeature working again - it worked ok not really good in beta 5

Ruben

[Phil]

{QUOTE-> quoting: jan link=board=39;threadid=10222;start=0#msg66450 date=1055524725]
Hi all,

Really, the exclude feature is not functioning in v2. We will have to fix this.

I'd appreciate if you (the people around here) can write a list of program name/s for which the Exclude feature was needed and why it was needed.
<-QUOTE}

The simple and succinct answer is because I want to. ;D

The more responsive reply is as follows. The majority of the programs I want to exclude are other protection software. I will not list the programs on a public forum for obvious reasons. Some of these execute every ten seconds, some once a second, and others more often than that. Once they have been initially approved, I don't need my AV checking every execution because it might impede their function. I have other schemes to assure those exe's and/or DLLs have not been tampered with since installation. I simply don't need my AV checking one exe 86,400 times in a 24 hour period. Talk about redundancy! I also use the AMON file check numbers as a sort of double-check for unusual file activity. If it is loaded with 100,000 or 200,000 checks, that becomes an impossibility. There are other reasons but those are primary. I need the exclusion option to work.

Any idea when this will be fixed, Jan? Thanks for your help!

Phil

[worldcitizen]

The only reason I ever use the exclude feature for is when TRUSTED programs take forever to load or don't run properly while being scanned.

My list id:

BoClean
Zoom Player (takes 30 seconds to load if scanned)
Collapse (game) (game doesn't run smoothly if scanned)
Any other TRUSTED software which shows signs of being impeded or drastically slowed down by AMON scanner.

Hope you fix this soon ( >:(my wife's starting to nag me!)

Dave

[martindijk]

I like to exclude:

an imagefile created by Ghost(about 650Mb)
firewall directory (Kerio Personal Firewall)

That's all,

See ya ;D

[jan]

Hi,

>Any idea when this will be fixed, Jan? Thanks for your help!

I can imagine the delays caused by the checking of the files and by other causes are not very welcomed,:) so it's pretty high priority - the people here are informed - so I believe it won't take long - a couple of days.

Thx., :)

jan

[Phil]

{QUOTE-> quoting: jan link=board=39;threadid=10222;start=15#msg66680 date=1055590598]
Hi,

>Any idea when this will be fixed, Jan? Thanks for your help!

I can imagine the delays caused by the checking of the files and by other causes are not very welcomed,:) so it's pretty high priority - the people here are informed - so I believe it won't take long - a couple of days.
<-QUOTE}

Thank you for your quick response on this, Jan! As it is, I am running with AMON disabled and I certainly don't want to operate very long in that mode.

Again, thanks!!

Phil

[dbergst]

{QUOTE-> quoting: Phil link=board=39;threadid=10222;start=15#msg66712 date=1055601737]
{QUOTE-> quoting: jan link=board=39;threadid=10222;start=15#msg66680 date=1055590598]
Hi,

>Any idea when this will be fixed, Jan? Thanks for your help!

I can imagine the delays caused by the checking of the files and by other causes are not very welcomed,:) so it's pretty high priority - the people here are informed - so I believe it won't take long - a couple of days.
<-QUOTE}

Thank you for your quick response on this, Jan! As it is, I am running with AMON disabled and I certainly don't want to operate very long in that mode.

Again, thanks!!

Phil
<-QUOTE}

One suggestion if I may add to this thread, can we apply excludes in the fixed version of NOD32 v2 to "upon access" but still scan the file during scheduled or on-demand scans? See the thread below for a possible example, which might be to exclude a specific DLL or directory:

http://www.wilderssecurity.com/showthread.php?t=10283

[tosbsas]

any news???

Ruben

[worldcitizen]

I'll second that 'Any News'?

[Paul Wilders]

{QUOTE-> quoting: worldcitizen link=board=39;threadid=10222;start=15#msg67878 date=1055950905]
I'll second that 'Any News'?
<-QUOTE}

Not as of yet ;)

regards.

paul

[jan]

Hi all,

while working on the Exclusion issue - pls. send the files that cause serious conflict with NOD to support@eset.com with a subject "Exclusion" and with a short description what a conflict/false alarm is hapenning with that file (how does it behave).

We will fix it as fast as we can in this pretty busy situation.

Thanks for the patience. :)

jan

[spm]

{QUOTE-> quoting: jan link=board=39;threadid=10222;start=15#msg68169 date=1056037828]while working on the Exclusion issue - pls. send the files that cause serious conflict with NOD to support@eset.com with a subject "Exclusion" and with a short description what a conflict/false alarm is hapenning with that file (how does it behave).
<-QUOTE}
FYI, the file exclusion is required not only to avoid conflicts with specific files, but for other reasons too.

For instance, we need to stop AMON scanning files loaded from a whole folder tree used by our mail server (WorkgroupMail). The mail server then uses the nod32.exe command-line scanner as and when required.

[marti]

Jan,

I sent one file that needs to be excluded -- "LiveUpdate," which is part of Trojan Hunter.

The JV16 Power Tools program hangs when AMON is enabled. Do you really want me to send the installation version of the complete program?

[jan]

Hi marti,

>The JV16 Power Tools program hangs when AMON is enabled. Do you really want me to send the installation version of the complete program?

I think we can download JV16 by ouselves.

For the other programs too - pls. don't send e-mails with attachmnets bigger than 5 MB - it's better to download them in such a case :)

Thx.,

jan

[tosbsas]

any news ???

Ruben

[jan]

Hi,

it is on the deveper's fixlist - anyway they have even more serious things to fix with v2- so it'll come.

Pls. hold on.

Thx.,

jan

[tosbsas]

Hey Jan

good to see you again (:--)) Board isn't the same without you (:--))

Any news on this topic??

Ruben

[worldcitizen]

I heard it was supposed to be out sometime last week but it looks as if that has changed.

[worldcitizen]

Anyone heard anything about this fix yet. It's been longer than expected.

[worldcitizen]

My programs are loading so slowly I had to switch back to Norton Internet Security. I'll check back again in a couple of months to see if the problem has been fixed yet.

It's a pity because NOD32 is very good but I have to wait long times to load programs which used to take an instant.

With Norton everything runs fast again and it is one of the best. I was happy to wait for a week or 2 but this is getting ridiculous. 7 out of 10 programs load very, very slowly and I simply just can't put up with this endlessly.

I may check back in 6 mths or even a year the way things are going.

Dave

[martindijk]

Hi all,

Any news concerning this issue????????

I hope Eset will fix this soon. :'(

rgds,
Martin

[sig]

According to this post the recent program component update should have fixed it: http://www.wilderssecurity.com/showthread.php?t=11588

[marti]

Exclude is not working!

[martindijk]

Hi Marti,

I totally agree, exclusion still not working ???

rgds,
Martin

[tosbsas]

Only agree half (:--)=) Works partly

Ruben

[hayc59]

{QUOTE-> quoting: marti link=board=39;threadid=10222;start=30#msg78589 date=1060405573]
Exclude is not working!
<-QUOTE}

same here, THunter and Jv16 still hangin.. ???

[WilliamP]

Spy Bot S&D will hang after you try to do an updateand won't shut down. If AMON is disabled it does fine.

[optigrab]

Exclude is working for me (its seems to :-\) since the last engine update. I'm only excluding Boclean. Have no problems running Spybot or Adaware (no need to disable AMON).

JV16 (the last free version) runs okay too, except the regclean feature on that version (1.3) has a quirk in it unrelated to NOD32(acknowledged on the now defunct JV16 forum).

Regards!
Optigrab
W2K SP4, NOD32, Boclean, Outpost Pro v2, SSM