Destination HD for restoring does not appear

[javier]

My Hd crashed , I have a Mybackup.tib file , when I select it from Lan all it´s okeay, I press next , I type the pass , Next , I press "No, I do Not want to verify", Next ,It´s appeats Empty in the list. but at the Partition or Disk To Restore the partition does not appears

I can not select any partition or disk to restore becasuse it does not shown.

What is happening ?

Some one could helpe me?

Regards. ???

[Acronis Support]

Hello javier,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please provide me with the more detailed information on the problem?

Are you trying to restore your image residing on the network share from under Windows or when booted from Bootable Rescue CD?

Please also find the full version name and build number as it is shown here (http://www.acronis.com/homecomputing/support/) and let me know them.

What operating system you use?

What is the type of the destination hard drive that is not shown on the appropriate screen of the Restore Image wizard? I mean, is it a RAID array or SCSI disk or just IDE hard drive?

Describe actions taken before the problem appears step-by-step.

Thank you.
--
Alexey Popov

[jmk94903]

-{ Quote: "My Hd crashed , I have a Mybackup.tib file , when I select it from Lan all it´s okeay, I press next , I type the pass , Next , I press "No, I do Not want to verify", Next ,It´s appeats Empty in the list. but at the Partition or Disk To Restore the partition does not appears." }-You said your hard drive crashed. Are you sure it is still working?

If you boot from a Windows 98 boot disk, can FDISK find the drive? Can you format it?

If you don't have a Windows 98 boot disk, can you boot from a Windows installation CD and find the hard drive to delete the partition and reformat?

If you replace the hard drive with a new or known good hard drive, can True Image then find it?

[javier]

-{ Quote: "Hello javier,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please provide me with the more detailed information on the problem?

Are you trying to restore your image residing on the network share from under Windows or when booted from Bootable Rescue CD?

Please also find the full version name and build number as it is shown here (http://www.acronis.com/homecomputing/support/) and let me know them.

What operating system you use?

What is the type of the destination hard drive that is not shown on the appropriate screen of the Restore Image wizard? I mean, is it a RAID array or SCSI disk or just IDE hard drive?

Describe actions taken before the problem appears step-by-step.

Thank you.
--
Alexey Popov" }-


I Comment you,

The HD is IDE new
I boot from CD with Acronis Rescue Boot CD
The proces is I Select Restore Image , From Network , I select the File I Type the pass , I Select Not to verify , Next , In this pont should appear the partition I would restore , NO , The list it´s empty.

TI EnterPrise Server For Windows 15 days Trail Version 8 Build 921


Thanks a lot and Regards,
Javier.

[jeremyotten]

I think that you can't restore an image with the trial version..

[javier]

-{ Quote: "I think that you can't restore an image with the trial version.." }-
So , Which is the meaning of Trial ??